Privacy Policy

Last updated: 26.11.2025

1. Who We Are

Linden Partners, SIA ("Linden Partners", "we", "us") provides strategic AI consulting and related services. We are the data controller for personal data described in this policy. Company reg. No. 40203696755. You can contact us at kris@lindenpartners.ai. Our address is Raņķa dambis 34-68, Rīga, LV-1048, Latvia.

2. What Data We Collect

Contact data: name, phone number, email address.
Booking data: appointment date/time and any notes or information you provide related to scheduling or your inquiry.
Technical data: IP address, device and browser information, cookies, and analytics data.
Interaction data: how you use our site (e.g. pages visited, actions taken) and whether you open or interact with links and communications we send.

3. How We Collect Data

Directly from you: when you fill out forms on our site, request resources, or book a call, you provide personal and appointment information.
Automatically: when you use our website, we collect data through cookies and analytics tools that track usage and technical information.

4. How We Use Your Data

To provide the services or information you requested, including sending any requested materials and scheduling consultations or calls.
To send transactional communications such as appointment confirmations, reminders, and follow-up messages (for example, SMS/WhatsApp reminders with the date, time, meeting link, and any preparation materials for your call).
To respond to inquiries you send us and provide customer support or guidance.
To maintain security and legal compliance, and to analyze and improve our services and website functionality.

5. SMS and Mobile Information

If you opt in to SMS or WhatsApp updates, you agree that we may send you text messages related to your request or appointment.
Message and data rates may apply. You can reply STOP to any SMS to unsubscribe, or reply HELP for assistance.
We do not sell, rent, or share your mobile number, text messaging opt-in data, or consent information with any third parties or affiliates for marketing or promotional purposes.
We will only share your mobile contact information with trusted service providers acting on our behalf (for example, communication platforms or scheduling/reminder services) and only as needed to deliver our services. These providers are bound by confidentiality and data-processing agreements.

6. Legal Bases for Processing (GDPR)

Consent: We rely on your consent for any optional communications (for example, sending SMS reminders or marketing, if you have explicitly opted in).
Contract or Legitimate Interests: We process your data to fulfill our contract with you or to pursue our legitimate interests in providing the services you requested (such as scheduling your call and sending related communications).
Legal Obligations: We may process or retain data as necessary to comply with applicable laws and regulations.

7. Data Sharing

We do not sell your personal data to anyone.

We may share your data with third-party service providers who assist us in operating our website and business (for example, providers of website hosting, email or messaging delivery, scheduling tools, analytics, or customer support). These service providers are contractually required to use your data only to provide services to us and not for their own purposes.

8. International Transfers

If we transfer or store your personal data outside the European Union/European Economic Area (for example, using a service provider in the United States), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally accepted transfer mechanisms, to protect your information.

9. Retention

We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law. For example, data related to a scheduled consultation will be retained for as long as needed to provide the service and follow up.

Records of your consent to receive SMS communications (and related booking information) may be retained as needed for compliance and audit purposes.

10. Your Rights

Depending on your location and applicable law, you have certain rights regarding your personal data. These may include the right to request access to the data we hold about you, to correct or update your data, to request deletion of your data, to restrict or object to our processing of your data, and to request data portability. You can withdraw any consent you have given at any time (for example, you can opt out of SMS communications by replying STOP or by contacting us).

To exercise your rights, please contact us at kris@lindenpartners.ai. We will respond in accordance with applicable data protection law. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection supervisory authority.

11. Cookies and Analytics

We use cookies and similar tracking technologies to analyze website traffic and usage and to improve our site's performance and content. These technologies may collect technical and interaction data (as described above). You can control or disable cookies through your browser settings, but note that some site features may not function properly if cookies are disabled.

12. Third-Party Links

Our website may contain links to third-party websites or services that we do not operate. If you click those links, you will leave our site. We have no control over, and are not responsible for, the content or privacy practices of external sites. We recommend you review the privacy policies of any third-party sites you visit.

13. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post the updated policy with a new "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact

Linden Partners, SIA
Raņķa dambis 34-68, Rīga, LV-1048, Latvia
Email: kris@lindenpartners.ai